Who does it:
- The buyer (bride, family member, occasion shopper) — spends 2–6 hours across 3–6 shops physically, or 20–40 WhatsApp forwards across family groups
- The boutique owner / tailor — maintains lookbooks on their own phone, sends photos over WhatsApp, manages stock in memory or a paper register
- The broker / middleman (in tier-2/3 cities especially) — connects buyers to weavers, takes 10–20% commission, knows the supply side but has no digital inventory
- Instagram and Facebook Pages — sellers post photos with prices; buyers screenshot and WhatsApp
- WhatsApp broadcast lists and groups — the primary B2C communication channel for small ethnic-wear sellers; no searchable catalog, just a chat thread
- Google Maps / Justdial — used to find a "saree shop near me"; returns reviews but not inventory
- Physical fabric markets — Gandhi Nagar (Delhi), Chandni Chowk, Balewadi (Pune), Himayathnagar (Hyderabad); buyers travel hours and still miss options
- Buyers spend an average of 3–5 visits or 15+ WhatsApp exchanges before buying one saree/blouse set; no platform captures this intent
- Boutiques lose repeat customers because there is no way to notify "your usual size in this weave is back in stock"
- Weavers outside metro areas remain invisible — their entire marketing is a physical samples book shown to visiting brokers
- The "discovery" step (what should I buy for this occasion, this body type, this budget?) has zero software support; it lives entirely in human recommendation