Walk into any pump manufacturer in Coimbatore, gear factory in Rajkot, or pharmaceutical plant in Hyderabad. Ask the maintenance head: "Where do you source replacement seals?"
The answer: A phone call to their trusted supplier. Or a WhatsApp photo of the old part. Or a physical sample hand-delivered.
This is India's $2.1B+ industrial seals and gaskets market — running entirely on relationships, phone calls, and manual sourcing.